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Susan is a great speaker and very compelling however, her presentation has not changed much since the time we used her at the conference in 2006. I was surprised by this - I thought that the presentation would be markedly different and this was a bit of a shame, as it was mentioned during the briefing call that we expected a different presentation to previous ones. The audience were interested and captivated by her presentation, but a couple of people mentioned that her theories didn't go into enough depth and stayed too much in the realms of popular science.