Lindsay Herbert

Fee Band

  • Conference Speakers£10k to £25k
  • IT & Online Business, AI & Robotics, Change Management, Customer Service & CRM, Diversity, Business Strategy

With a focus on the real-world of customers and workforces, Lindsay examines the five critical stages of digital transformation. Dealing with and embracing innovation and disruption are as much a matter of strategy and culture as they are about understanding what technology can achieve. Lindsay delivers examples and cautionary lessons in how the digital can add customer value and free up people to collaborate, innovate and focus on the human aspects of their job, but only when allowed to by internal structures.


Biography

Lindsay Herbert is an inventor, writer and digital transformation expert. She is the author of Digital Transformation, an acclaimed, practical examination of driving significant change through innovation at scale. Lindsay is an IBM Inventor and is Global Chief Innovation Officer at IBM Garage GBS.

In a career that started in journalism in her native Canada, Lindsay moved to marketing and then into web design and digital strategy. Now at IBM, she plays a leading role in the company’s Garage division, a centre dedicated to real-world innovation, partnering with client companies of all sizes to quickly, effective create and implement new ideas. Lindsay advises senior business leaders on their innovation strategies as well as creating new technologies for IBM themselves.

Amongst Lindsay’s projects and inventions for IBM has been the Instant Checkout, a groundbreaking system that reads what items have been bought without individually scanning them, and then enables quick, secure payment. The project garnered international media attention and is an example of how technology, rather than potentially replacing workers, frees them to focus on the human aspects of work, interacting with customers and reacting quickly to issues such as fluctuations in stock and footfall.

Having led transformation programmes with organisations from Shell to the UN to the NHS, Lindsay addresses both the human and technical sides to disruption in an engaging style and with accessible, real examples. Her core message relates successful transformation to being able to spot, adapt and react to the early signs of change, and implementing the technology available as well as new ways of working.

With revealing insights into the applications, myths and limitations of technologies, Lindsay looks at how they can radically change the world of work. Successful transformations rest on identifying the right problems. It can enable staff to drive change and free them up to have more ideas. But it can also mislead when businesses believe they need to be seen to be innovative, rather than understanding what it really means.

Alongside her work at IBM, Lindsay is also a Governor at the Museum of London and co-chair of the British Interactive Media Association (BIMA) Technology Council.

© Copyright 2024 JLA. All rights reserved.

More Details

Book

Book written by Lindsay Herbert

Contact

We’re on hand to help you find the perfect speaker, presenter or performer for your events. Call or email our London office and use our agents' experience to expertly match you with the right person for your programme!


From time to time we send out emails announcing new speakers and free tickets to our showcase events including Speakers Breakfasts and the JLA Real Variety Show. Please tick the box below if you would like to receive these emails.

Don't miss anything!

We will never share the data you submit here with a third party. Information is stored in a database in order to service your enquiry, but is deleted once it is no longer required. You may request to have this data removed at any time.

JLA Presents


Event - 30/04/2024 - 9:00 am

Speakers Breakfast

Understanding AI Now

Speakers
Priya Lakhani, Anne-Marie Imafidon, and Neil Lawrence

Please join us in our JLab studio near Oxford Circus at 08:30am on Tuesday 30th April for our next speaker’s breakfast event. Following our sell-out event for IWD back in February, we will be joined by three fantastic speakers for an exploration of the uses, myths and concerns surrounding AI.

Location

JLA, 14 Berners Street, London

WATCH

Event - 06/02/2024 - 9:00 am

Speakers Breakfast

Looking Ahead to International Women’s Day

Speakers
Samira Ahmed, Eniola Aluko, Julia Gillard, and Alex Mahon

We were joined by four fantastic speakers to look ahead at International Women’s Day. With the theme of this year’s event being #InspireInclusion, we were lucky enough to hear from four women who have each blazed a trail in their respective fields: CEO of Channel 4, Alex Mahon; the former Australian Prime Minister and Chair of Kings’ Global Institute of Women’s Leadership, Julia Gillard; one of the leading voices in football, Eniola Aluko MBE; and broadcaster and journalist, Samira Ahmed.

Location

Bishopsgate Institute, London

WATCH