Building Community: raising aspirations and reaching across divides in today's society
Achieving the Impossible Dream: How to beat the odds and rise above adversity
Organisational Harmony: Performance through Diversity
Inspirational Communication
Q: How can a business best rebuild confidence?
A:If people believe their company has a structure and strategy that will lead them forwards, they'll feel hopeful and confident. But just as Obama's followers are finding, hope alone is not enough.
Q: How do you get everyone to pull together?
A:It must be made clear to everyone throughout the entire organisation, especially those who aren't outward facing, that when they don't do their job overall performance drops.
Q: How do you get the best out of people?
A:Once we understand individuals' complexity and allow them to bring all their natural resources to the workplace, we start to get the most out of our human capital - when it's most needed.
Q: So it's not about conformity?
A: No. For example, any culture will contain a small percentage of innovators at every level who can enact massive change. These people make wonderful advocates; they need to be identified and empowered.
Extract from JLA Speakers Breakfast
Once we understand the complexity of people, and allow them to bring all their resources to the workplace, we have access to unique resources. At times like this, when competition is highest, this is how companies get the most out of their human capital.
People ask how to improve productivity without bonuses - you do it by creating a workplace your employees own a piece of emotionally and psychologically. This is how people make the difference between being first and being forgotten.
If people feel their company has a structure that will lead them forwards, they will feel hopeful and confident, but that message has to be tailored - it won't be the same for everybody. Know your people and what will work for them as individuals.
It's important to make it clear to the whole organisation - including those who are not outward facing - that when you don't do your job, our performance drops.
In any culture there will be a small percentage of innovators who can lead and enact massive change. Not just in the senior strata, throughout your company at every level you will find naturally wonderful advocates. By identifying and empowering those people - that's how you get an organisation to change.
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