Motivational Speakers | After Dinner Speakers | Keynote Speakers | JLA Speaker Bureau - JLA

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Photo of Allan Leighton
CONFERENCE SPEAKERS

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TOPICS

Customer Service & CRM

SPEECH TITLES

Keeping it simple

BIOGRAPHY

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The Chairman of Royal Mail has built a reputation as one of the best managers in Britain. Before arriving at his current portfolio of directorships, he progressed from Mars salesman to President and CEO of Walmart Europe.

He has returned the postal service to profitability and averted national strikes. As with any of his organisations, Allan focuses on listening to customers and improving internal communication. He believes in simple strategies: thinking small, putting yourself in the customers' shoes and focusing on execution.

As well as the Royal Mail Group, Allan Leighton is Deputy Chairman of Selfridges and a non-Executive Director of BskyB. He has also served on the board of Dyson and Lastminute.com, and chaired Race for Opportunity.

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