| JLA CUSTOMER SPEAKERS |
| For a full list of JLA's Customer Speakers
click here: |
|
|
| JLA provide Customer Speakers for a wide variety of meetings and events. |
Customer service can help turn relationships into profits, it can improve staff retention and staff development. It is not simply answering the phone correctly and benchmarking against competition.
JLA Agents will be able to help you make the best choice of Customer Speakers for your event. |
| Our
Customer Speakers
include the following or search the
JLA online database: |
 |
|
Pierre-Yves Gerbeau
PY heads up the Xscape business, including the regenerated colliery at Castleford and Brighton Marina. He also teaches an MBA programme at LBS. The former French Olympic ice hockey captain overcame horrific injuries, moved into corporate rescue at Disney and the Dome, and is now focused on growing the biggest leisure property business in the UK.
|
| |
|
|
 |
|
Charles Dunstone
Originally a salesman with NEC, Charles Dunstone opened his first outlet at 25 with £6,000 in the bank. It has become the largest independent retailer of mobile communications with 1000 stores in 12 European markets. Charles’ philosophy is to put the customer first, and ensure employees share in the company’s success.
|
|
