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| ABOUT JLA |
| JLA is the UK’s leading speaker bureau
providing speakers, presenters and entertainment for over 1,200 events
annually in the UK and continental Europe. |
| JLA agents offer informed advice
on which keynote and after dinner speakers, conference presenters, awards
hosts and performers will best suit your conference or corporate event. |
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| JLA CRM SPEAKERS |
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| JLA provide CRM Speakers for a wide variety of meetings and events. |
In a world of increasingly demanding consumers, everyone in an organization must focus on creating and maintaining lasting relationships with its customers. More than simply improving customer service – CRM incorporates employee training, marketing, systems and information management; all aspects of the business must be reshaped to be customer driven. JLA work with leading experts who can illustrate how new technologies can be used to help predict customer wants, and drive growth through customer loyalty.
JLA Agents will be able to help you make the best choice of CRM Speakers for your event. |
| Our
CRM Speakers
include the following or search the
JLA online database: |
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Merlin Stone
Author of Up Close & Personal - CRM@Work , Merlin is an authority on Relationship Marketing and marketing transformation. His consulting experience embraces the financial services, energy, retailing, transport, automotive and IT sectors.
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Don Peppers
Don Peppers is an acclaimed author and a founding partner of Peppers and Rogers Group, the world's leading customer-focused management consulting firm. Don's vision, perspective and thoughtful analysis of global business practices has earned him a ranking by Accenture's Institute for Strategic Change among the Top 50 Business Intellectuals.
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